Last updated: August 17, 2026
These Terms & Conditions govern your use of the services provided by L & M Commercial Cleaners ("we," "us," or "our"). By requesting a walkthrough, requesting a proposal, or subscribing to our text messages, you agree to these terms. Where you have signed a written service agreement with us, that agreement controls if it conflicts with anything here.
We provide commercial cleaning, janitorial, and post-construction cleaning services in the Orlando, Florida area. We do not publish pricing online. Commercial scope is set per site at a walkthrough and quoted as a flat monthly rate or a fixed project price, documented in a written scope of work signed by both parties.
Your written scope lists the tasks included and their frequency. Work outside that list is not included and is quoted separately. Either party may request a scope change; changes take effect only when agreed in writing, and any rate adjustment applies from the next full billing period.
Certain specialty services — including floor restoration such as VCT strip and wax, and carpet extraction — are performed by vetted subcontract partners rather than our own crews. Where your scope includes this work it is identified as a separate line in your proposal. We remain your single point of contact and retain responsibility for the work performed under our agreement.
Program name: L & M Commercial Cleaners Notifications.
Program description: By providing your mobile number when you request a walkthrough, request a proposal, or apply for a contractor position, you consent to receive text messages from L & M Commercial Cleaners. These include walkthrough scheduling, proposal follow-ups, service confirmations, site access coordination, and — for contractors — job-assignment notifications.
Message frequency: Message frequency varies based on your activity with us.
Cost: Message and data rates may apply, according to your mobile carrier plan.
Opt-out: You can cancel at any time by replying STOP to any message. You will receive one confirmation message and then no further texts.
Help: Reply HELP to any message, or contact us at admin@commercialcleanersorlando.com or (689) 273-2313 for assistance.
Carriers are not liable for delayed or undelivered messages. We do not share your mobile number with third parties for their marketing purposes. See our Privacy Policy for details.
Recurring accounts are invoiced monthly. Project work, including post-construction, is invoiced by completed phase unless your proposal states otherwise. Invoices are due on the terms stated on the invoice. Accounts more than 30 days past due may have service suspended after written notice, and suspension for non-payment does not release the balance owed.
Recurring service continues month to month following any initial term stated in your agreement. Either party may terminate for convenience with 30 days' written notice. Either party may terminate immediately for material breach that is not cured within 10 days of written notice. Work completed prior to the termination date remains payable.
Keys, fobs, access codes, and alarm credentials you provide are logged and controlled under our written access protocol and returned on termination. If our crew cannot access the site at the scheduled time through no fault of ours, that visit is treated as performed and billed accordingly. Tell us in advance about closures, holidays, and tenant restrictions so we can reschedule instead.
We carry general liability coverage and provide a certificate of insurance at onboarding. Your property, management company, or general contractor can be named as additional insured on request. We will provide an updated certificate on renewal without being asked.
We provide our own equipment and cleaning chemicals. Restroom consumables — paper, soap, liners — are either included in your monthly rate or billed at cost, as stated in your proposal. We are not responsible for equipment or supplies belonging to you that our crews are asked to use.
If any area is not cleaned to the standard in your written scope, notify us within 24 hours of the service and we will return and re-clean the affected areas at no charge. This re-clean is your remedy for an unsatisfactory service. Cleaning is a service rather than a product; once performed it cannot be returned, and payment for completed work is non-refundable.
Report suspected damage in writing within 48 hours of the service so we can investigate while the site is still in the same condition. We keep visit records including timestamps and photo logs and will provide them as part of any claim.
If you have a question about an invoice, contact us first — most are resolved the same day. We keep records of every visit, including photo logs, the time our crews were on site, and copies of any written scope change.
Email admin@commercialcleanersorlando.com or call/text (689) 273-2313.
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